We offer a 60 Day Money Back Guarantee on all of our products.
Simply follow the recommended treatment plan, and if you’re not satisfied with your experience, please us to arrange a return.
Once we’ve received the product back, we will process your refund, minus a 10% restocking fee to cover return administration.
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All products have a 30-day return policy when unused and unopened
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All products come with a 1-year warranty
FREQUENTLY ASKED QUESTIONS
How do I submit a return?
If you'd like to return your device, simply follow our return process by emailing contactalevra@gmail.com
How do I know if I am eligible?
To be eligible, your request must be made within the period and the device must have been used as recommended. All accessories must be returned. Requests made outside of the guarantee period, or without proper usage, may not qualify.
How do I contact for support?
Contact us at contactalevra@gmail.com
What if I want to return after the timeframe?
If you wait to request a refund after the money back guarantee time frame, or you haven’t used it for the right frequency, you may not be eligible.